Brewsters Studios | Membership Agreement & Terms and Conditions
Welcome to Brewster’s Studios (“the Studio”). By purchasing any membership, package, or single session, you agree to comply with and be bound by the following terms, conditions, and studio policies.
1. Membership Commitments & Automated Billing
- 3-Month Minimum Term: All 4-pack monthly memberships (EMS Core 4, PT Focus 4, PT Elite 4, Stretch Focus 4, and EMS Restore 4) are subject to an initial minimum commitment of three (3) consecutive monthly billing cycles.
- Automated Payments: Membership fees are securely automated and processed monthly via our booking system using the credit or debit card stored on your profile. Payments will recur on the same calendar day each month.
- Roll-Over Terms: Following the completion of your initial 3-month commitment, your membership will automatically transition into a rolling month-to-month agreement at the same rate.
2. Session Allowance & No-Rollover Policy
- Monthly Credits: Your membership grants you exactly four (4) session credits per billing cycle.
- Utilisation: To ensure optimal training consistency and trainer scheduling, all monthly session credits must be utilised within their specific billing month.
- Strict Expiry: Unused session credits do not roll over to the following month. Any remaining credits at the end of your billing cycle will automatically expire and be forfeited without refund.
- Member Top-Ups: If you fully utilise your 4 monthly credits and wish to train extra, you may purchase standalone single “Member Top-Up” credits at the designated member-only rate. Top-up credits expire 30 days from purchase.
3. Cancellation & Pausing Policy
- Notice Period: To cancel or pause your rolling membership after your initial 3-month commitment has been satisfied, you must provide a minimum of two (2) weeks’ (14 days) notice prior to your next scheduled billing date.
- Submission: Cancellation requests must be submitted to your Personal Trainer.
- Membership Pauses: Memberships may be paused for medical or travel reasons for a minimum of 14 days and a maximum of 60 days, subject to the standard 2 weeks’ notice rule.
4. Studio Booking & 12-Hour Late Cancellation Rule
- Appointment Cancellations: To cancel or reschedule an individual pre-booked session (EMS, PT, or Stretch), you must do so via the booking app at least 12 hours before the session start time.
- Late Cancellation Penalty: If a session is cancelled or rescheduled with less than 12 hours’ notice, or if you fail to show up (No-Show), that session credit will be automatically deducted from your account balance.
5. Standalone Single Sessions & Trial Offers
- The Taster Session: Limited strictly to one (1) purchase per person for brand-new clients only. Taster credits expire 30 days from purchase.
- Pay as you go one-off sessions are entirely non-recurring and expire exactly 30 days from the date of purchase. They remain subject to the standard 12-hour late cancellation rule.
6. Health, Liability, & EMS Clearance
- EMS Contraindications: You certify that you do not suffer from any conditions that strictly prohibit Electro Muscle Stimulation (including, but not limited to: cardiac pacemakers, pregnancy, epilepsy, active implants, or severe circulatory disorders) unless explicitly cleared in writing by a medical practitioner.
- Assumption of Risk: Physical training and assisted stretching involve inherent risks of physical injury. By participating, you voluntarily assume all risk of injury or damage and agree to release and hold harmless Brewster’s Studios and its trainers from any liability.
